Shipping and Delivery Policy

Delivery coverage

FarmNeed ships to serviceable addresses in India through supported courier and postal partners. Delivery availability and charges depend on the destination postcode, parcel weight and serviceability.

Free-shipping thresholds

Eligible orders of ₹500 or more receive free shipping within Tamil Nadu. Eligible orders of ₹2,000 or more receive free shipping to other serviceable locations in India. Below these thresholds, shipping costs ₹30 per started kilogram within Tamil Nadu and ₹60 per started kilogram to other serviceable locations in India. The parcel weight is rounded up to the next whole kilogram, with a minimum of one kilogram. The applicable shipping charge is shown at checkout before you place the order.

Processing and delivery

Estimated delivery is 2–8 business days from order placement, including processing and transit time. Business days are Monday to Saturday, excluding public holidays. Orders are processed after confirmation and payment checks where applicable. Delivery may take longer because of remote-area service, weather, public holidays, courier disruption or other circumstances outside our control.

Address and inspection

Customers are responsible for providing a complete delivery address and reachable mobile number. Please inspect the parcel promptly and report visible damage, shortage or an incorrect item within 48 hours of delivery.